FAQ

Blueray Cargo is a guaranteed, fast, trusted, and safe import company, and has hundreds of thousands of customers and has been proven by decades of reputation.

To use it, please follow 4 easy steps as follows:

  • Note down the Blueray Cargo warehouse address in the country of origin as a first step in forwarding your purchases.
  • Checkout your purchases at your favorite marketplace, then enter our warehouse address in the shipping address.
  • Completely fill in the delivery request form to Blueray Cargo.
  • Make a marking (code) to the Blueray Cargo’s Marketing team and complete the delivery request form to Blueray Cargo.
  • With the COD system and payment at the end of the month, you just have to stay at home while waiting for the package to arrive. When it arrives, then pay.
  • Goods are sent to our warehouse in the country of origin.
  • Upon arrival at the warehouse, the operational team will check your goods.
  • If it is necessary to repack, we will inform you to repack your goods at a cost adjusted to the provisions.
  • Once completed, your goods will be sent to our warehouse in the United States.
  • After the goods arrive at the Indonesian warehouse, the goods will be sent to your address via domestic delivery.

With Blueray Cargo’s efficient scheduling system, the entire process from the warehouse to the customer’s hands only takes 5-10 working days.

The only document required is Taxpayer Identification Number/NPWP [if any]

Yes, Blueray Cargo serves delivery of goods individually or in large quantities.

The payment process for Blueray Cargo services is carried out in Rupiah. Currently, all payment channels are made in the name of the company and can be done via Bank Transfer, Virtual bank account, Credit card, OVO, Linkaja, and Alfamart. You can choose the appropriate payment method after checking out your items. Don't forget to upload proof of payment after making payment.

Blueray Cargo is a company that is officially registered as a PT Torion Express Indonesia. Every transaction via Blueray Cargo in the name of the company, not in a personal name. We have also been trusted for 21 years as a mainstay import company for millions of products for traders and companies throughout Indonesia.

As long as the goods you send comply with import/export regulations, the goods will not be detained at the airport. We recommend consulting our Sales if you are still unsure about the licensing of the goods to be sent.

Blueray Cargo is a fast, trusted, and safe import company. It has been trusted for 20 years to import millions of products for traders & companies. Now all processes can be ordered & monitored online, still at the lowest prices.

Connecting the World Through Fast, Reliable and Safe Shipment!

Blueray Cargo is proud to ship your goods for more than 2 million transactions, with a total weight of 55 million kilograms. Goods arrive at your home, whatever your purpose is.